Reference

Privacy Policy for Your Account Data

obor 138 Privacy Policy explains what we collect, why we use it, and how you can ask about account, wallet or device records.

Account clarityWallet data contextDevice privacy
obor 138 Privacy Policy for Your Account Data
CONTACT WHEN NEEDED

Three Ways To Ask About Privacy

A clear contact path matters when a Privacy Policy question affects your account or wallet record.

Account privacy request Ask us to explain the personal data connected with your account, including phone verification…
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, share the transaction…
Correction or deletion Tell us which account detail needs changing or which record you want us to…
SIX DATA CONTROLS

Six Privacy Controls Behind Your Account

Privacy work is handled through practical account controls rather than broad promises. We separate sign-in checks from wallet status data, review unusual device activity, and limit account details…

Data collected

We may handle your account identifier, phone verification result, device and browser signals, support messages, and transaction references.

Cookie choices

Cookies and similar session tools help keep you signed in during a mobile or desktop visit and help us remember…

Account security

Phone verification, sign-in records and device signals help us identify unusual access.

Retention periods

We keep account, support and transaction records only for as long as needed for security checks, receipt matching, dispute handling…

Access requests

You can ask what personal data we hold about your account and request a copy or explanation.

Changes and contact

For a correction, privacy question or deletion request, use the account help path and describe the specific record.

Seven Questions About Privacy Policy

These Privacy Policy answers focus on the account actions you are most likely to take before opening an account or checking a wallet receipt. We keep the wording direct so you know what to send, what we may verify and where local law affects access or retention. If your situation is not listed, use the account help path with a short description.

It covers account details, phone verification, device and browser signals, support messages, cookies, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, access requests, corrections and contact steps.

We use your phone number and verification result to connect you with the correct account and reduce mistaken access. If you ask about private records, we may repeat an account verification step before discussing sign-in or wallet details.

No password or wallet PIN should be sent through account support. For DANA, OVO, GoPay and QRIS activity, we may handle a transaction reference, status and matching account detail so we can check a receipt without receiving your private wallet credential.

Use the account help path and state that you are making a Privacy Policy access request. Add your account identifier and the data category you want checked. We may verify phone ownership before providing records connected with your account.

Yes. Describe the incorrect field, such as a phone detail or account identifier, and explain the correction needed. We will confirm your identity, check the source record and tell you whether the change can be made or needs further evidence.

Session cookies help keep your account connected while you move between login, wallet status and the lobby on mobile or desktop. Browser controls can restrict them, but doing so may interrupt access. We do not treat a cookie as your password.

Yes. Account access and some data handling steps depend on local law. Where local law permits, we provide the relevant account path; if a restriction applies, support can explain the affected request, record or access step.